Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability

By: Contributor(s): Publication details: St. Francis Institute of Management and Research, Mumbai 2012Description: 35Subject(s): DDC classification:
  • WIN/2012/FIN/PR1459
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Item type Current library Collection Call number Status Barcode
Project Report St. Francis Institute of Management and Research MMS Project Report WIN/2012/FIN/PR1459 (Browse shelf(Opens below)) Available PR1459

ENGLISH

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