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Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability

Dcunha Cleopatra

Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability - St. Francis Institute of Management and Research, Mumbai 2012 - 35

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Dewey Class. No.: WIN/2012/FIN/PR1459

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