APA
Dcunha Cleopatra, Peswani Shilpa, . (2012). Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability. : St. Francis Institute of Management and Research, Mumbai.
Chicago
Dcunha Cleopatra, Peswani Shilpa, . 2012. Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability. : St. Francis Institute of Management and Research, Mumbai.
Harvard
Dcunha Cleopatra, Peswani Shilpa, . (2012). Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability. : St. Francis Institute of Management and Research, Mumbai.
MLA
Dcunha Cleopatra, Peswani Shilpa, . Application of The Servqual Model In Measuring Service Quality In Banks & Studying Its Impact On Profitability. : St. Francis Institute of Management and Research, Mumbai. 2012.