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21.
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Quality Management by
Publication details: Wisdom Press 2016
Availability: Items available for reference: St. Francis Institute of Management and Research: Not for Issue (1)Call number: 658.562 SHA.

22.
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Total Quality Management by
Publication details: New Delhi A. P. H. Publishing Corporation 2016
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 SIN.

23.
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Services Marketing by
Publication details: Mumbai Himalaya Publishing House 2017
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.8 JHA.

24.
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Statistics for Management by
Edition: 8th Ed.
Publication details: Pearson Education 2017
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 519 LEV/RUB.

25.
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Statistics for Management by
Edition: 8th Ed.
Publication details: Pearson Education 2018
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 519 LEV/RUB.

26.
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Total Quality Management by
Publication details: Ahmedabad International Book House Pvt. Ltd. 2013
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 SHA.

27.
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Total Quality Management by
Edition: 3rd Ed.
Publication details: New Delhi New Age International Pvt. Ltd. 2016
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.562 NAA/ARI.

28.
Study on Impact of Internet Usage on Quality of Life of Senior Citizens by Series: . 2 ; 4
Publication details: 2019-01-10
In: JAIPURIA INTERNATIONAL JOURNAL OF MANAGEMENT RESEARCH
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

29.
Conceptualization and Measurement of Consumer Based Brand Equity for Airlines by Series: . 9 ; 48
Publication details: 2018-09-21
In: INDIAN JOURNAL OF MARKETING
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

30.
Curricilum Structure in the Context of National Higher Education Qualification Framework for Quality Mobility and Employability by Series: . 26 ; 56
Publication details: 2018-07-14
In: UNIVERSITY NEWS
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

31.
Dynamics of Plagiarism in Higher Education and Research: Issues Challenges and Remedies by Series: . 12 ; 57
Publication details: 2019-04-11
In: UNIVERSITY NEWS
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

32.
Quality Issues in the Health Management Information System: A Case Study of Bihar by Series: . 45 ; LIII
Publication details: 2018-12-07
In: ECONOMIC AND POLITICAL WEEKLY
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

33.
Role of Consumption intent in Service Quality Perceived Benefit Relationship by
Publication details: New Delhi Indian Journal of Marketing 2020
In: Indian Journal of Marketing
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

34.
Taking Indian PSUS to a Higher Growth Path by
Publication details: New Delhi BW Businessworld India Pvt. Ltd. 19th July-2nd Aug, 2021
In: Business World
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

35.
Higher Education Quality and Student Satisfaction Meta-Analysis, Subgroup Analysis and Meta-Regression by
Publication details: Lucknow Sage June, 2022
In: Metamorphosis
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

36.
Regulatory Measures for Air Quality Monitoring in Indian Cities Amitkumar Sebhapati Dubey
Publication details: Mumbai SFIMAR WIN/2022
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: WIN/2022/FIN-SOC/PR5011.

37.
Transition of E-service Quality Dimensions from Diverse Business Setttings to E-Learning : A Review From Learners Perspective by
Publication details: New Delhi Associated Management (P) Ltd July 2022
In: Indian Journal of Marketing
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

38.
Exploring the Nexus Among Internet Banking Service Quality, Customer Satisfaction, Age and Gender A Developing Country Perspective During Covid 19 by
Publication details: New Delhi Associated Management Consultants (P) Ltd 2022
In: Indian Journal of Marketing
Availability: Items available for loan: St. Francis Institute of Management and Research (1).

39.
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PMP Project Management Professional Workbook by
Edition: 2nd Ed.
Publication details: Mumbai Shroff Publishers and Distributors Pvt. Ltd. 2004
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 658.404 BAC/JAN.

40.
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Process Improvement Essentials by
Publication details: Navi Mumbai Shroff Publishers and Distributors Pvt. Ltd. 2006
Availability: Items available for loan: St. Francis Institute of Management and Research (1)Call number: 005.10685 PER.