Performance Management Shouldn't Kill Collaboration

By: Contributor(s): Publication details: Mumbai Apex pvt ltd 2022Description: Vol 100 No 5 Sept - Oct 2022 Pg 118-127Subject(s): In: Harvard Business reviewSummary: In organizations around the globe, we have found that performance management systems are often flawed in some or all of five ways. Key performance indicators aren't focus on customer satisfaction. Team members must share best practices and Ideas learn from one another and work together to achieve collective targets. Organizations need to break down barriers to collaboration not only across functions but also with them.
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Article St. Francis Institute of Management and Research Available AR1013

In organizations around the globe, we have found that performance management systems are often flawed in some or all of five ways. Key performance indicators aren't focus on customer satisfaction. Team members must share best practices and Ideas learn from one another and work together to achieve collective targets. Organizations need to break down barriers to collaboration not only across functions but also with them.

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