Service Operations Management (Record no. 38369)

MARC details
000 -LEADER
fixed length control field 00581 a2200193 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230630173812.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230630b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-93-868-7330-9
040 ## - CATALOGING SOURCE
Modifying agency SFIMAR
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number JOH/CLA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Robert Johnston
9 (RLIN) 2780
245 ## - TITLE STATEMENT
Title Service Operations Management
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Pearson
Date of publication, distribution, etc. 2020
Place of publication, distribution, etc. Chennai
300 ## - PHYSICAL DESCRIPTION
Extent 462 Paperback
630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title Service Operation management
9 (RLIN) 2794
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Challenges
-- Customers and relationships
-- Expectation and Perceptions
-- Service Process
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date due Date last seen Date last checked out Cost, replacement price Price effective from Koha item type Public note
    Dewey Decimal Classification     PGDM St. Francis Institute of Management and Research St. Francis Institute of Management and Research 06/26/2023 16 0.00 2 658.812/JOH/CLA D02434 10/01/2025 06/18/2025 06/18/2025 675.00 06/26/2023 Book Location I 3.5