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Service Operations Management

Robert Johnston

Service Operations Management - Chennai Pearson 2020 - 462 Paperback

ISBN: 978-93-868-7330-9

Subjects--Uniform Titles:
Service Operation management

Subjects--Facted Index Terms:
Challenges
Customers and relationships
Expectation and Perceptions
Service Process

Dewey Class. No.: 658.812 / JOH/CLA

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