Role of Consumption intent in Service Quality (Record no. 36174)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01103nam a22001697a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210624b ||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nattuvathucka Barnabas |
| 245 ## - TITLE STATEMENT | |
| Title | Role of Consumption intent in Service Quality |
| Remainder of title | Perceived Benefit Relationship |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | Indian Journal of Marketing |
| Date of publication, distribution, etc | 2020 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Issue No 3, Vol 50, March 2020, Page 22-31 |
| 520 ## - SUMMARY, ETC. | |
| SUMMARY, ETC. | The Purpose of this study was two-fold. First, it explained the relationship between service quality and benefit perception. Second, it studied the role of customers' intent in the relationship. Following a descriptive design, data were gathered from a sample of 202 restaurant customers in Goa, India during the year 2017.The areas of Practical relevance included perception, and adaptations in service design and delivery to address customer induces variability. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Marketing |
| 654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS | |
| Focus term | Service quality, |
| -- | Hedonic and Utilitarian Intents, |
| -- | Perceived Benefits, |
| -- | Moderation Effect. |
| 700 ## - ADDITIONAL AUTHORS | |
| Personal name | Mekoth Nandakumar, |
| -- | Sony Michael |
| 773 ## - HOST ITEM ENTRY | |
| Title | Indian Journal of Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Article |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| -- | 902 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 903 |
| 700 ## - ADDITIONAL AUTHORS | |
| -- | 904 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Date acquired | Koha issues (times borrowed) | Piece designation (barcode) | Koha date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | St. Francis Institute of Management and Research | St. Francis Institute of Management and Research | 06/24/2021 | AR0879 | 06/24/2021 | 06/24/2021 | Article |