000 00439nam a2200145Ia 4500
942 _cPR
650 _aMAR
100 _aKoshy Modayil Thomas
245 _aTo Gauge Customer satisfaction and enhance in store retail experience at Crossword Bookstore Ltd in Mumbai
260 _bSt. Francis Institute of Management and Research, Mumbai
_c2015
082 _aSUM/2015/MAR/PR2320
300 _a37
546 _aENGLISH
700 _aJohn Jackson
999 _c8440
_d8440