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100 _aArindra Nath Mishra
_93491
245 _aDiscount coupons versus trust and satisfaction
_bWhich is better for M-Commerce
260 _aJharkhand
_bXLRI
_c2024
300 _aVol 49 No 1 Feb 2024 Pg 28-42
520 _aOnline shopping apps offer discounts with the help of coupons which have shown to be highly effective especially, in the case of mobile commerce.The study delved into the key factors that influence the continued use intention of mobile shopping apps.Further the expectation of confirmation model was used to further investigate the impact of coupon pronesses. Exploring the meditating role of trust and moderating role of coupon proneness with continued usage intention.and coupon proneness with continued usage intention. Results indicated that trust partially mediates the relationship between satisfaction and continued usage intention.The study shows that coupon are effective in short run but satisfaction and trust building are important for long term strategy
650 _aM-Commerce
_93492
650 _aUsage Intention
_93493
650 _aExpectation
_93494
650 _aConfirmation Model
_93495
700 _aShayani Sengupta
_93496
773 _tManagement and Labor studies
942 _cAR
999 _c39445
_d39445