000			01151nam a22001697a 4500
008			231016b It |||||||| |||| 00| 0 eng d
100			_aV Srinivas _93080
245			_aGoodbye to Paperwork
260			_aNoida _bLiving Media _c2023
300			_aVol 48 No 35 Pg 108-109
520			_aIndia mandates 56 digital services for citizens, with a 67% implementation rate. The success depends on the grievance redressal mechanism, which uses Artificial Intelligence to archive and analyze vast amounts of data. This will improve documentation and policymaking. However, data privacy and security remain a concern, and AI-powered IGMS has been used for all central government ministries since February 2023. Remote areas lack access to these facilities due to lack of manpower and infrastructure. AI facilitates instant complaint categorization and routing to concerned departments. It will dematerialize documentation and thus revolutionize policy making and service delivery
650			_aArtificial Intelligence _93081
650			_aDigital Infrastructure _93082
650			_aPolicymaking _93083
650			_aPaperless _93084
942			_cAR
999			_c39153 _d39153