| 000 | 00581 a2200193 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20230630173812.0 | ||
| 008 | 230630b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-93-868-7330-9 | ||
| 040 | _dSFIMAR | ||
| 082 |
_a658.812 _bJOH/CLA |
||
| 100 |
_aRobert Johnston _92780 |
||
| 245 | _aService Operations Management | ||
| 260 |
_bPearson _c2020 _aChennai |
||
| 300 | _a462 Paperback | ||
| 630 |
_aService Operation management _92794 |
||
| 654 |
_aChallenges _aCustomers and relationships _aExpectation and Perceptions _aService Process |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c38369 _d38369 |
||