000 00557nam a22001577a 4500
008 230328b |||||||| |||| 00| 0 eng d
020 _a9788126509386
100 _aGustafsson Anders
_92128
245 _aCompeting in a Service Economy
_bHow to Create a Competitive Advantage Through Service Development and Innovation
260 _aNew Delhi
_bWiley India Pvt. Ltd.
_c2006
300 _a190
_bPaperback
650 _aEconomics
654 _aService Industries
_aCustomer Services
_aCompetition
_aStrategic Planning
942 _cBK
999 _c37970
_d37970