| 000 | 00753 a2200229 4500 | ||
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| 999 |
_c36084 _d36084 |
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| 003 | OSt | ||
| 005 | 20210709123634.0 | ||
| 008 | 210709b ||||| |||| 00| 0 eng d | ||
| 020 | _a9789332587687 | ||
| 040 | _aFRC | ||
| 082 |
_28th Ed. _a658.8 _bWIR/LOV |
||
| 100 |
_aWirtz Jochen _9771 |
||
| 245 |
_aServices Marketing _bPeople Technology Strategy |
||
| 250 | _a8th Ed. | ||
| 260 |
_bPearson India Education Services Pvt. Ltd. _c2018 _aNoida |
||
| 300 |
_a817 _bPaperback |
||
| 630 |
_aServices Marketing _9960 |
||
| 654 |
_aService Products _a4 P's of Marketing to Services _aCustomer Interface _aDeveloping Customer Relationships _aService Excellence |
||
| 700 |
_aLovelock Christopher _9961 |
||
| 700 |
_aChatterjee Jayanta _9962 |
||
| 942 |
_2ddc _cBK |
||