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008 210223s9999 xx 00 und d
100 _aBohyeon Kang
_9241
520 _a"Companies have invested substantial resources in corporate social responsibility (CSR) initiatives in part to accomplish various strategic objectives. However, firms may utilize CSR to not merely benefit the environment and society, but also to accomplish various strategic objectives. However, firms may utilize CSR to not merely benefit the environment and society, but also to accomplish various firm level strategic objectives and gain competitive advantages. This paper examined the effectiveness of CSR in generating word of mouth and integrated the literature in CSR with the literature on WOM and demonstrated the linkages between the two. The results suggested that CSR image influenced trust and loyalty, and that trust and loyalty had a positive influence on WOM intentions."
650 _aMarketing
_9242
654 _aCSR
654 _aLoayalty
654 _aTrust
654 _aWOM
773 _tINDIAN JOURNAL OF MARKETING
942 _cAR
245 _aCorporate Social Responsibility and Word of Mouth Intentions
260 _c2018-04-16
300 _a7
440 _p4
_v48
_9243
700 _aEugene Sivadas
_9244
999 _c35867
_d35867