000 00417nam a2200157Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8178082705
100 _aDale H Besterfield
250 _a2nd Ed.
942 _cBK
245 _aTotal Quality Management
260 _bPearson Education Asia
_c2001
082 _a658.562
_bDAL/CAR
546 _aENGLISH
700 _aBesterfield
_aCarol Besterfield-michna Glen H
999 _c34172
_d34172