| 000 | 00451nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9780070700994 | ||
| 100 | _aZeithaml Valarie A | ||
| 250 | _a5th Ed. | ||
| 942 | _cBK | ||
| 245 | _aService Marketing | ||
| 260 |
_b"Tata McGraw-Hill Education Private Limited, New Delhi" _c2012 |
||
| 082 |
_a658.8342 _bZEI/BIT |
||
| 300 | _a763 | ||
| 546 | _aENGLISH | ||
| 700 |
_aBitner Mary _aGremler Dwayne |
||
| 999 |
_c33400 _d33400 |
||