000 00350nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8178084406
100 _aBurnett Ken
942 _cBK
245 _aThe Handbooks Of Key Customer Relationship Management
260 _bPearson Education Asia
_c2001
082 _a658.812
_bBUR
546 _aENGLISH
999 _c32272
_d32272