000 00329nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8120309146
100 _aPayne Adrian
942 _cBK
245 _aThe Essence Of Services Marketing
260 _bPrentice-Hall of India
_c1996
082 _a658.8
_bPAY
546 _aENGLISH
999 _c30619
_d30619