000 00375nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a97893810138343
100 _aPatel B K
942 _cBK
245 _aFundamentals Of Customer-Focused Manangement
260 _b"Swastik Publications, New Delhi"
_c2010
082 _a658.812
_bPAT
300 _a256
546 _aENGLISH
999 _c28135
_d28135