| 000 | 00381nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a8120318099 | ||
| 100 | _aGosney John W | ||
| 942 | _cBK | ||
| 245 | _aCostumer Relationship Management Essentials | ||
| 260 |
_b"Prentice Hall, New Delhi" _c2003 |
||
| 082 |
_a658.812 _bGOS/BOE |
||
| 546 | _aENGLISH | ||
| 700 | _aBoehm Thomas P | ||
| 999 |
_c27929 _d27929 |
||