| 000 | 00363nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9788130918181 | ||
| 100 | _aMorgan Rebecca L | ||
| 250 | _a4th Ed. | ||
| 942 | _cBK | ||
| 245 | _aCalming Upset Customers | ||
| 260 |
_b"Viva Books Pvt. Ltd., New Delhi" _c2011 |
||
| 082 |
_a658.812 _bMOR |
||
| 546 | _aENGLISH | ||
| 999 |
_c25628 _d25628 |
||