000 00346nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a9788174468406
100 _aNair Vinith
942 _cBK
245 _aCases In Services Marketing
260 _b"Excel Books, New Delhi"
_c2010
082 _a658.8
_bNAI
300 _a97
546 _aENGLISH
999 _c25394
_d25394