000 00281nam a2200121Ia 4500
008 210122s9999 xx 000 0 und d
264 _c2017-07-12
650 _aMarketing
942 _cCD/DVD
245 _aCustomer Service Training
260 _bElsevier
_c2006
546 _aENGLISH
999 _c24488
_d24488