| 000 | 00421nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210120s9999 xx 000 0 und d | ||
| 020 | _a9788122427998 | ||
| 100 | _aHayes Bob E. | ||
| 250 | _a3rd ed. | ||
| 942 | _cBK | ||
| 245 | _aMeasuring Customer Satisfaction And Loyalty | ||
| 260 |
_bNew Age International(P) Limited Publishers, New Delhi _c2010 |
||
| 082 |
_a658.8343 _bHAY |
||
| 300 | _a287 | ||
| 546 | _aENGLISH | ||
| 999 |
_c22717 _d22717 |
||