APA
Koshy Modayil Thomas, John Jackson, . (2015). To Gauge Customer satisfaction and enhance in store retail experience at Crossword Bookstore Ltd in Mumbai. : St. Francis Institute of Management and Research, Mumbai.
Chicago
Koshy Modayil Thomas, John Jackson, . 2015. To Gauge Customer satisfaction and enhance in store retail experience at Crossword Bookstore Ltd in Mumbai. : St. Francis Institute of Management and Research, Mumbai.
Harvard
Koshy Modayil Thomas, John Jackson, . (2015). To Gauge Customer satisfaction and enhance in store retail experience at Crossword Bookstore Ltd in Mumbai. : St. Francis Institute of Management and Research, Mumbai.
MLA
Koshy Modayil Thomas, John Jackson, . To Gauge Customer satisfaction and enhance in store retail experience at Crossword Bookstore Ltd in Mumbai. : St. Francis Institute of Management and Research, Mumbai. 2015.