Customer Care Excellence (Record no. 28844)

MARC details
000 -LEADER
fixed length control field 00353nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210122s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749457051
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number COO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cook Sarah
250 ## - EDITION STATEMENT
Edition statement 6th Ed.
245 ## - TITLE STATEMENT
Title Customer Care Excellence
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. "Kogan Page Ltd, New Delhi"
Date of publication, distribution, etc. 2011
546 ## - LANGUAGE NOTE
Language note ENGLISH
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Inventory number Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Public note
        MMS St. Francis Institute of Management and Research St. Francis Institute of Management and Research 08/13/2013 Books 4 Success 395.00 2685/2013-11-06 658.812 COO 009374 01/22/2021 395.00 01/22/2021 Book Location H 7.5