APA
D'sa Raphael, Kulkarni S, . (2004). Costumer Service Index Facility Utilization Index And Infrastructure And Cleanliness Index Of 15 Ghar Outlets And Customer Service Incex Tool. : St. Francis Institute of Management and Research, Mumbai.
Chicago
D'sa Raphael, Kulkarni S, . 2004. Costumer Service Index Facility Utilization Index And Infrastructure And Cleanliness Index Of 15 Ghar Outlets And Customer Service Incex Tool. : St. Francis Institute of Management and Research, Mumbai.
Harvard
D'sa Raphael, Kulkarni S, . (2004). Costumer Service Index Facility Utilization Index And Infrastructure And Cleanliness Index Of 15 Ghar Outlets And Customer Service Incex Tool. : St. Francis Institute of Management and Research, Mumbai.
MLA
D'sa Raphael, Kulkarni S, . Costumer Service Index Facility Utilization Index And Infrastructure And Cleanliness Index Of 15 Ghar Outlets And Customer Service Incex Tool. : St. Francis Institute of Management and Research, Mumbai. 2004.