000 00325nam a2200109Ia 4500
942 _cPR
650 _aFIN-GEN
100 _aALICIA NATALIA DSOUZA (SFMMS1618-0010)
245 _aCustomer Relationship Management in Banking Sector
260 _bSt. Francis Institute of Management and Research, Mumbai
_cWIN/2018
546 _aENGLISH
999 _c9242
_d9242