000 00554nam a22001697a 4500
008 230410b |||||||| |||| 00| 0 eng d
020 _a9788185989563
100 _aRampal M. K.
_92330
245 _aService Marketing
_bConcepts Applications and Cases
260 _aNew Delhi
_bHimalaya Publishing House
_c2007
300 _a615
_bPaperback
650 _aService Marketing
_92331
654 _aService Quality
_aService Marketing Triangle
_aCustomer Focus
_aNon-Business Marketing
700 _aGupta S. L.
_92332
942 _cBK
999 _c38110
_d38110