000 01351nam a22001817a 4500
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100 _aUpasana Gupta
_92372
245 _aThe Role of Digital Financial Services on Indian MSMEs
260 _aNew Delhi
_bAssociated Management Consultants (P) Ltd
_c2023
300 _aVOl 17 Issue No 2 February 2023 Pg 08-26
520 _aThis paper aimed to examine the role pf digital financial services registered micro, small and medium enterprise in India. This study examined the MSME knowledge, usage and preferences about several digital financial technologies, Further the paper discussed the impact of demographic variables on DFS adoption . Primary data was gathered for the study. DFS Awareness in the MSME sector was high but far from required level. The DFS adoption was found to be affected by the age and experience of the manager. Also the educational level of the manager did not always impact the DFS adoption.Digital financial service providers should increase customer satisfaction and reduce administrative expenses by making their website or application user friendly to attract MSMEs.
650 _aIndian MSMEs
_92373
654 _aDigital Financial services
654 _aDemographic variables
654 _aMobile Payments
773 _tIndian Journal of Finance
942 _cAR
999 _c37957
_d37957