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100 _aNavjit Singh
_91325
245 _aTransition of E-service Quality Dimensions from Diverse Business Setttings to E-Learning : A Review From Learners Perspective
260 _aNew Delhi
_bAssociated Management (P) Ltd
_cJuly 2022
300 _aVol 52 Issue No 7 July 2022 Pg 8-23
520 _aThe purpose of this article was to review the existing literature on dimensions of electronic service quality with a focus on the E-learning context. The study aimed to establish the dimensions of e-learning service quality applicable to e- learning in developing countries from the learner's perspective. The research learner's perspective. The research implication is that it will help to evaluate online service quality in the virtual learning environment. this study will benefit academic, researchers, application developers, educators and policymakers.
650 _aElectronic service quality
_91326
654 _aE-learning
654 _aOnline Education
700 _aKulvinder Kaur
_91327
700 _aRamandeep S Deol
_91328
773 _tIndian Journal of Marketing
942 _cAR
999 _c37489
_d37489