000 | 00889nam a2200205Ia 4500 | ||
---|---|---|---|
008 | 210223s9999 xx 00 und d | ||
100 |
_aPrashant John _9130 |
||
520 | _a"Eva, the Chatbot built for HDFC Bank, addressed 2.7 million customer queries in a span of six months in 2017. According to Senseforth AI Research, over 5.3 lakh unique visitors on th bank website had 1.2 million conversations. Chatbots have long been deployed in customer engagement initiatives successfully. Now, HR too is adopting the technology to improve employee experience." | ||
650 |
_aHuman Resource Management _9131 |
||
654 | _a Customer Engagement | ||
654 | _a Data transformation | ||
654 | _a Streamlining Business Processes | ||
654 | _aChatbot | ||
773 | _tSmart Manager | ||
942 | _cAR | ||
245 | _aVirtually Yours | ||
260 | _c2018-04-03 | ||
300 | _a53 | ||
440 |
_p1 _v17 _9132 |
||
999 |
_c35833 _d35833 |