000			01518nam a2200217Ia 4500
008			210223s9999 xx 00 und d
100			_aAnoop singh _9113
520			_a"It is important for organizational values to match with employees values which is termed as value congruence. Equally important is customer focus, which is an organizational stance in which all aspects of a companys production and delivery of goods or services are directed by the best interests of the customers. This study examined the effect of value congruence on customer focus in the private life insurance sector in Haryana. Data were collected on the level of Sync organizational and employees values through two different questionnaires from 200 middle and lower level management employees of seven private life insurance companies. the study showed that value congruence was significantly related to customer focus through job satisfaction, employees sense of belonging, organizational commitment and employee loyalty."
650			_aOrganizational Behaviour. _9114
654			_a and private life insurance companies.
654			_a employee sense of belonging
654			_a job satisfaction
654			_aValue congruence
773			_tPRABANDHAN: INDIAN JOURNAL OF MANAGEMENT
942			_cAR
245			_aEffect of Value Congruence on Customer Focus in the Private Life insurance Sector: A Study of Haryana State in India
260			_c2018-09-06
300			_a15
440			_p8 _v11 _9115
700			_aPardeep Bawa _9116
999			_c35828 _d35828