000 | 00426nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 210122s9999 xx 000 0 und d | ||
020 | _a1902433580 | ||
100 | _aBluestein Abram I | ||
942 | _cBK | ||
245 | _aThe Customer Satisfaction Audit | ||
260 | _b"Book Land International Pvt. Ltd., Mumbai" | ||
082 |
_a658.834 _bBLU/MOR |
||
300 | _a102 | ||
546 | _aENGLISH | ||
700 |
_aMoriarty Michael _aSanderson Ronald J |
||
999 |
_c34712 _d34712 |