| 000 | 00713nam a2200265Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9789332534452 | ||
| 100 | _aBesterfield Dale H | ||
| 250 | _a4th Ed. | ||
| 530 | _d2016-10-07 | ||
| 650 | _aTQM | ||
| 654 | _a Customer Satisfaction | ||
| 654 | _a Employee Involvement | ||
| 654 | _a Information Technology | ||
| 654 | _a Performance Measures | ||
| 654 | _a Supplier Partnership | ||
| 654 | _aLeadership | ||
| 942 | _cBK | ||
| 245 | _aTotal Quality Management | ||
| 260 |
_aDelhi _bPearson Education _c2016 |
||
| 082 |
_a658.562 _bBES/BES |
||
| 300 | _a595 | ||
| 546 | _aENGLISH | ||
| 700 |
_aBesterfield-michna Carol _aBesterfield-Sacre Mary |
||
| 999 |
_c34475 _d34475 |
||