| 000 | 00395nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a1902433599 | ||
| 100 | _aArmistead Colin | ||
| 942 | _cBK | ||
| 245 | _aThe Service Management Audit | ||
| 260 | _b"Book Land International Pvt. Ltd., Mumbai" | ||
| 082 |
_a658 _bARM/CLA |
||
| 300 | _a120 | ||
| 546 | _aENGLISH | ||
| 700 | _aClark Graham R | ||
| 999 |
_c34182 _d34182 |
||