| 000 | 00351nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a8178817993 | ||
| 100 | _aRamani V V | ||
| 942 | _cBK | ||
| 245 | _aPerformance Management In Call Centres | ||
| 260 |
_b"ICFAI, Hyderabad" _c2005 |
||
| 082 |
_a658.3125 _bRAM |
||
| 300 | _a199 | ||
| 546 | _aENGLISH | ||
| 999 |
_c33772 _d33772 |
||