000 00368nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a9789350233580
100 _aBalachandran S
942 _cBK
245 _aServices Marketing
260 _b"Shroff Publishers & Distributors Pvt. Ltd, Mumbai"
_c2011
082 _a658.8
_bBAL
300 _a432
546 _aENGLISH
999 _c33586
_d33586