000 | 00447nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 210122s9999 xx 000 0 und d | ||
020 | _a9781259026812 | ||
100 | _aZeithaml Valarie A | ||
250 | _a6th Ed. | ||
942 | _cBK | ||
245 | _aServices Marketing | ||
260 |
_b"McGraw-Hill Education India Pvt Ltd, New Delhi" _c2014 |
||
082 |
_a658.8 _bZEI/BIT |
||
300 | _a711 | ||
546 | _aENGLISH | ||
700 |
_aBitner Mary Jo _aGremler Dwayne D |
||
999 |
_c33292 _d33292 |