000 00330nam a2200145Ia 4500
008 210122s9999 xx 000 0 und d
020 _a1841122211
100 _aHamson Ned
942 _cBK
245 _aManaging Quality
260 _bCapstone
_c2002
082 _a658.4
_bHAM/ZUC
546 _aENGLISH
700 _aZuckerman Amy
999 _c33067
_d33067