000 00401nam a2200157Ia 4500
008 210122s9999 xx 000 0 und d
020 _a0 273 65031 9
100 _aBurnett Ken
250 _a1st Ed.
942 _cBK
245 _aThe Handbook Of Key Customer Relationship Management
260 _b"Pearson Education, London"
_c2001
082 _a658.812
_bBUR
300 _a401
546 _aENGLISH
999 _c32816
_d32816