000 00333nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8120309030
100 _aJohn Bank
942 _cBK
245 _aThe Essence Of Total Quality Management
260 _bPrentice-Hall of India
_c1996
082 _a658.52
_bJOH
546 _aENGLISH
999 _c32667
_d32667