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| 020 | _a9780538476454 | ||
| 100 | _aBateson John E G | ||
| 250 | _a4th Ed. | ||
| 530 | _d2019-11-02 | ||
| 650 | _aServices Marketing | ||
| 654 | _a Customer Satisfaction Measurements | ||
| 654 | _a Service Personnel | ||
| 654 | _a Service Strategies | ||
| 654 | _a Services Pricing | ||
| 654 | _aServices Marketing | ||
| 942 | _cBK | ||
| 245 | _aServices Marketing | ||
| 260 |
_b"South Western Cengage Learning, New Delhi" _c2011 |
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_a658.8 _bBAT/HOF |
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| 300 | _a468 | ||
| 546 | _aENGLISH | ||
| 700 | _aHoffman K Douglas | ||
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