000 00413nam a2200157Ia 4500
008 210122s9999 xx 000 0 und d
020 _a8120328833
100 _aBesterfield Dale H
250 _a3rd Ed.
942 _cBK
245 _aTotal Quality Management
260 _bPrentice-Hall of India
_c2005
082 _a658.562
_bBES
546 _aENGLISH
700 _aBesterfield Glen H
_aBesterfield-michna Carol
999 _c31708
_d31708