| 000 | 00369nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9788120337541 | ||
| 100 | _aFluss Donna | ||
| 942 | _cBK | ||
| 245 | _aThe Real - Time Contact Center | ||
| 260 |
_b"PHI Learning Private Limited, New Delhi" _c2009 |
||
| 082 |
_a658.812 _bFLU |
||
| 300 | _a221 | ||
| 546 | _aENGLISH | ||
| 999 |
_c31226 _d31226 |
||