000 00316nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
100 _aPatnakar Sanjay
250 _a1st Ed.
942 _cBK
245 _aServices Management
260 _bHimalaya Publishing House
_c2001
082 _a380
_bPAT
546 _aENGLISH
999 _c30468
_d30468