000 00328nam a2200133Ia 4500
008 210122s9999 xx 000 0 und d
020 _a0340789557
100 _aMacdonald John
942 _cBK
245 _aSuccessfully Resolving Conflict
260 _bHodder & Stoughton
_c2000
082 _a658.3145
_bMAC
546 _aENGLISH
999 _c30232
_d30232