000 00406nam a2200157Ia 4500
008 210122s9999 xx 000 0 und d
020 _a9788132100799
100 _aNoronha Ernesto
942 _cBK
245 _aEmployee Identity In Indian Call Centres
260 _b"Response Books, New Delhi"
_c2009
082 _a658.3128
_bNOR/DCR
300 _a184
546 _aENGLISH
700 _aD'Cruz Premilla
999 _c29874
_d29874