| 000 | 00400nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 210122s9999 xx 000 0 und d | ||
| 020 | _a9781580624589 | ||
| 100 | _aFord Lisa Mcnair David | ||
| 942 | _cBK | ||
| 245 | _aExceptional Customer Service | ||
| 260 |
_b"Adams Media Corporation, Avon" _c2009 |
||
| 082 |
_a658.812 _bFOR/MCN |
||
| 300 | _a195 | ||
| 546 | _aENGLISH | ||
| 700 | _aPerry Bill | ||
| 999 |
_c29610 _d29610 |
||